A very wise cardiologist tells his medical students, “If you want to be a good doctor, if you want to learn medicine, you must learn your patients’ stories.”
This is such a simple maxim but unfortunately, people miss golden opportunities to create connection and build community with others on their teams, in their places of work, and in their organizations because they don’t know their people’s stories.
Leaders will say things like, “I don’t have time,” “I don’t know what to say,” “It’s not my job,” or “I don’t care”.
In today’s world, building community, and creating trust and connection is more vital than ever before. People are not feeling valued for the contributions they make in the workplace, do not feel like their managers and supervisors communicate well, and they’re becoming dissatisfied, and leaving their jobs for greener pastures.
Or, they’re staying where they’re at and doing just enough to get by in their jobs. There’s no buy-in to organization goals, and people prefer to bury their heads in the sand instead of offering ideas, strategies, and solutions that they feel will never be heard or recognized, so why bother?
Building community in the workplace changes all of that. People feel supported and are encouraged to share thoughts and ideas. They feel appreciated and valued for the work they do every day. And, this is what matters to them as much, if not more, than the paycheck they take home.
Learn People’s Stories to Build Community to effectively build connection, build community, and foster trust, giving leaders and trainers the tools to do so.